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Email us:
info@contactlensclub.co.za

What can we help you with?

What is it?

We believe we offer our customers the best service at the lowest prices, so if you find your order cheaper elsewhere, let us know! We wont just match it, we’ll beat it!

How do I claim for this?

Simply send us a mail at info@contactlensclub.co.za showing a lower price on the same lens type and quantity (including delivery) and we will beat it for you. Simple! (T's&C's apply)

Can I pay using my medical aid?

We are registered with all major medical aid providers and 100’s of practices in South Africa. To claim from your medical aid, please fill in the relevant section on your order for the member details. You will then receive an invoice which can be submitted back to the medical aid for reimbursement.

Please note Contact Lens Club cannot guarantee that the entire or partial purchase will be covered by the scheme. Please contact your medical insurer beforehand if you are unsure.

How much is delivery?

Delivery is free nationwide for all orders with contact lenses. If the order does not contain a box of lenses a R70 delivery fee will apply if the order is less than R400.

Where can you deliver?

We deliver nationwide in South Africa through RAM couriers who deliver to your door.

How long does delivery take?

Delivery on your order is normally within 7 working days. If the lens supplier does not have the ordered prescription in stock, delivery may take longer but we will inform you of any delays as soon as possible.

How can I track my order?

As soon as your order is dispatched you will receive an email with a tracking number for RAM couriers.

- We will provide you with the best possible service so you will never have to worry about running out of lenses.

- We will always strive to ensure you receive the best price.

- We will make sure you are taking care of your eye.

 To view our terms and conditions, please refer to:

Contact lenses should not be worn while swimming. This is especially true of monthly lenses. Contact lenses sit directly on the eye. Water can become trapped between the lens and the eye. This can lead to infections and potentially permanent damage. Please consult your optometrist if you are considering swimming with contact lenses.

Contact lenses when fitted properly from your optometrist and with the correct prescription will not make your vision worse. It is important that the correct cleaning regime is followed for monthly lenses. Regular checkups are made with your optometrist, every 12 months, and lenses are not over worn. If experincing any symptoms stop wearing the lenses immediately and contact your optometrist.

Daily contact lenses must be removed and discarded at the end of the day. A new lens must used for the next wear. Monthly lenses must be disposed 30 days after the lens was first opened. This means even if the lenses were only worn once in the 30 day period it must still be discarded 30 days after opening.

Contact lenses can generally be worn between 8-10 hours a day. Specific wearing times should be discussed with your optometrist. Wearing the lenses longer than the recommended duration can lead to infections, discomfort or additional symptoms.

Delivery is always free when a box of contact lenses is included in the order

Please call 087 210 0355 or email us on info@contactlensclub.co.za to assist you

Due to HPCSA law, you must be in possession of a valid prescription before ordering contact lenses.

Specific wearing schedules should be discussed with your optometrist. In general, there should be one contact lens free day per week. As the contact lens sits directly on the ocular surface "overwearing" of the lenses can lead to complications in the eye that may cause permanent damage if left untreated.

The specific contact lens brand must be recommended by your optometrist. There is no single best lens that suits everyone. Each contact lens is made of different materials, offered in different sizes and available in different prescription ranges. All of this means your optometrist is best placed to advise which brand to wear.

The vast majority of people can wear contact lenses. If you are currently wearing spectacles it is most likely that there is a contact lens available to suit you. In certain circumstances, contact lenses may not be available in your prescription. Consult with your optometrist if you are a first-time wearer.

Contact lenses may provide better vision than spectacles with certain prescriptions. Contact lenses are also not subject to the same wear and tear as spectacles lenses which may lose clarity over a long period due to surface scratches.

Contact lenses have certain advantages over spectacles. However one is not necessarily better than the other. Contact lenses are more suited to certain activities like sports, viewing 3D movies or when ever you feel like changing your look!

All contact lens wearers must have a recent pair of spectacles that can be worn, as contact lenses sit on the surface of the eye they cannot be worn 24/7. To maintain healthy wearing habits contact lens users must have at least 1 day a week when contact lenses are not used. The spectacles will also be needed if a lens is lost, torn or if there is an active eye infection.

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